Universal'S Hard Rock Hotel, Orlando

I had a wonderful stay at this hotel, especially because of its perfect location near Universal Studios and Islands of Adventure. The rooms were clean and quiet, making for a comfortable stay. The service was attentive and friendly, but the dining options could use a bit of improvement. Overall, I found it to be great value for money, especially with the complimentary alcohol included.

The hotel offers a great VIP experience, especially on the 7th floor, with really friendly and professional staff that made my stay enjoyable. The location is perfect for visiting Universal Studios and nearby attractions, but the rooms were comfortable yet lacked some amenities like a refrigerator. Overall, it’s a decent choice if you're planning to explore the area, but it could use some updates in certain areas.

I had a wonderful stay at this hotel, which is perfect for families with its spacious rooms and amazing amenities. The hospitality from the staff was top-notch, making me feel like a superstar, except for a rather rude concierge. I appreciated the hotel’s convenient location, especially the front-of-line passes for Universal. On the downside, I did notice a couple of areas that could use improvement, like the dining options and availability of parasols at the pool.

My stay at the hotel was quite enjoyable overall, especially with how clean and comfortable the rooms were. The staff was friendly and attentive, which really enhanced the experience. However, I found the dining options to be a bit pricey for what was offered, and the location, while close to Universal, had some cleanliness issues that detracted from the overall atmosphere.

I had a comfortable stay at this hotel, which boasted a great location near Universal Studios and City Walk. The rooms were trendy and well-equipped, though a bit on the small side. The service was outstanding, especially during a storm when the staff went above and beyond to keep guests happy. However, the dining options left something to be desired, and the facilities could use some improvement. Overall, it's a solid choice for a convenient Orlando getaway.

The hotel is in a fantastic location, just a short walk from Universal Studios, which made getting to the parks super convenient. The rooms were clean and surprisingly spacious for our family of five, but they did feel a bit dated, especially the bathrooms. The service was friendly, but we had some issues with checkout timing. Overall, it was a good value for the amenities provided, especially considering the free fast passes to the theme parks.

My stay at the hotel had its ups and downs. The location is fantastic, being the best of the Universal hotels, which made my trips to the theme parks so convenient. I had some mixed feelings about my room; while it had one of the most comfortable beds I've ever slept on, it was smaller than expected and not as nice as shown in the pictures. The service was attentive, but I did overhear some unprofessional remarks from staff. Overall, it was good value for money, but a few areas could use improvement.

I had a great time at this hotel! The location is perfect, just a short 10-minute walk to Universal Studios, and the rooms were clean and comfortable. The staff were super friendly, especially the housekeeping team. However, the dining options didn’t fully meet my expectations and the hotel felt a bit dated. Still, the value for money is excellent, considering the amenities and overall experience.

My stay at the hotel had its ups and downs. The location was absolutely perfect for visiting Universal Studios, and the room I had was generally comfortable and was well insulated from the noise outside. On the downside, I found some cleanliness issues in the bathroom and experienced a service approach that felt a bit too focused on upselling rather than genuine assistance. Overall, it’s a decent place but could use some improvements.

This hotel had its perks, like being just a short walk to Universal Studios, which was super convenient. The rooms were spacious and comfortable, and the service was mostly friendly, although there were some long wait times at the desks. The dining options were decent, but I wished there were more variety. Overall, it was a good value for money, especially given the location.