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Universal'S Hard Rock Hotel Orlando, Orlando
600US$
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Key details
About the Resort
5800 Universal Boulevard,
Orlando,
Florida,
United States of America,
32819,
Florida
Universal's Hard Rock Hotel in Orlando is not only a stunning destination for music lovers but also offers exclusive perks such as free Universal Express Unlimited ride access at nearby theme parks. The resort's design is inspired by the famous Hotel California and is adorned with impressive rock memorabilia. Located in the heart of Orlando's entertainment scene, the hotel provides guests with a truly immersive experience intertwined with rock and roll culture and exceptional customer service.
Location
Universal's Hard Rock Hotel is strategically located in International Drive, offering easy access to Universal Orlando Resort and nearby attractions including the iconic Universal Studios Florida and Islands of Adventure. Guests benefit from various transportation options, including complimentary water taxis, shuttles, and walking paths that connect them to the parks and CityWalk. The surrounding area is vibrant, filled with entertainment, dining, and shopping options, making it an ideal vacation spot.
Rooms
Guests can choose from 650 guest rooms including standard, garden view, pool view, deluxe, and themed suites equipped with modern amenities. Rooms range from those with two ultra-comfortable queen beds to luxurious suites like the Graceland suite, which features a baby grand piano and whirlpool tub. Many rooms offer stunning views of the gardens or pool, ensuring a relaxing atmosphere after a thrilling day.
Eat & Drink
The resort features several onsite dining venues including The Kitchen, Palm Restaurant, and Velvet Bar, serving diverse cuisines from classic American fare to fine steaks. Guests can enjoy breakfast, lunch, and dinner in a rock-themed atmosphere while savoring expertly crafted dishes such as USDA Prime Beef and grab-and-go items at Emack & Bolio’s Marketplace. The diverse menu caters to various tastes, making dining a memorable experience.
Leisure & Business
The resort boasts an exciting palm-lined swimming pool with underwater music, themed recreational areas, and facilities for fun family activities including poolside games and movies. Additionally, guests can relax at the Body Rock fitness center, enjoy pampering treatments at the Mandara Spa, or participate in engaging events such as Wine Riffs, a multisensory experience combining wine, food, and music.
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Select your room type
The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Spacious Rock Star Suite
“Our Rock Star Suite was beautifully decorated and offered ample space for our family, making our stay incredibly comfortable.” view full review
Delicious Breakfast!
“The continental breakfast on the 7th floor had a great selection that pleased both the kids and adults alike, setting a positive tone for the day.” view full review
Fun Pool Experience
“The pool area was vibrant and entertaining; the late-night swim was a highlight of our trip, complete with a fantastic atmosphere.” view full review
Kid-Friendly Amenities
“The Beachclub provided tasty food and options that kids loved, enhancing their enjoyment and our overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Golf course
Table tennis
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Water slides
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Entertainment
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
5800 Universal Boulevard,
Orlando,
Florida,
United States of America,
32819,
Florida
Map view
5800 Universal Boulevard,
Orlando,
Florida,
United States of America,
32819,
Florida
Feedback from previous guests about their experience.
84%
liked the resort and would come back
Great location
Modern decor
Cleanliness issues
Overpriced room
8.4/10
Great
Rooms
8.1
Location
9.5
Service
8.1
Dining
6.5
Guest reviews
8.4/10
based on 46 reviews
4.5/5
based on 10091 reviews
8.7
8.7/10based on 2379 reviews
#47 of 348 hotels in Orlando based on Tripadvisor
George
United States of America,
January
2025
8.6/10
I had a great stay at the hotel, which is ideally located just minutes from Universal Studios. The rooms were lovely, spacious, and impeccably clean, and I really appreciated the friendly service from the staff. However, the dining options could use some improvement, particularly for breakfast. Overall, it was a good value for the money, especially with the added perks like early check-in and complimentary breakfast.
Rooms
9.0
The rooms were lovely and clean, with two queen beds and a roll-in bed. They had a great size and those traditional Hard Rock finishes we love.
Service
9.0
The staff was incredibly friendly and accommodating. They even allowed us to check in a little earlier due to the weather, which I truly appreciated.
Location
10.0
The location is unbeatable, just a quick walk away from Universal Studios, which made our trip absolutely perfect.
Dining
7.0
Breakfast was light and mostly continental, but it was adequate, and we enjoyed some warm hors d'oeuvres in the early evening.
Facilities
8.0
The hotel had great amenities, including a pool, though I didn't get a chance to check everything out during my short stay.
Kyle
United States of America,
December
2024
9.2/10
I stayed at this hotel for a concert, and while the location was excellent with a short walk to Universal parks, I was a bit disappointed with the cleanliness of my room. There were some splatter marks on the wallpaper, which was frustrating considering the price I paid. The staff was friendly but the service felt a bit rushed. Overall, it was a decent experience, but a few things could definitely use improvement.
Rooms
6.0
The room was quite modern and comfortable, but I was disappointed to find splatter marks of toothpaste on the wallpaper. It needed more basic amenities like a microwave for the price.
Service
7.0
The staff was pleasant and went the extra mile to provide information about local attractions, though the service felt a bit conveyor belt-like.
Location
10.0
The location was amazing! A short walk to the parks made it super convenient and really enjoyable.
Dining
7.0
Unfortunately, I didn't get to try the dining, but I heard great things about breakfast options and value.
Facilities
7.0
The hotel offered great facilities, though I didn't utilize them all. However, I believe more amenities would have made the stay better.
Great location
Cleanliness issues
Andrew
United States of America,
December
2024
9.0/10
I had a great experience at the hotel, thanks to its excellent location near Universal Studios, making it super convenient to get to the parks. The rooms were clean, comfortable, and spacious enough for my group. The staff was friendly and always ready to help. My only downside was that housekeeping didn't clean our room until late in the day, which was a bit disappointing. Overall, it felt like great value for a family-friendly stay.
Rooms
9.0
The rooms were immaculate and reasonably sized, accommodating our group perfectly.
Service
8.0
The staff, including front desk and housekeeping, was super friendly and helpful throughout our stay.
Location
10.0
The hotel is in an excellent location for a visit to Universal Studios, just a pleasant walk along the river to the parks.
Dining
Facilities
9.0
The hotel had great facilities, especially the huge pool area with plenty of loungers and jacuzzis.
Samuel
United Kingdom,
December
2024
8.6/10
The hotel had a fantastic location, just a short and pleasant walk to Universal Studios and City Walk. The rooms were clean, comfortable, and smelled amazing, although the noise from neighboring showers could be disturbing. The service was attentive, with staff checking in on our stay, but it was a bit slow at times. Overall, it was a great experience, but be prepared for some noise and slow service at times.
Rooms
8.0
The rooms were clean, very comfortable, and smelled amazing, but I did notice they were a bit noisy, especially from the showers in other rooms.
Service
7.0
The staff were friendly and really put their hands up to resolve any issues we faced, although some things felt a little slow at times.
Location
10.0
The location was just perfect for us, as it was walking distance to Universal Studios and City Walk, making everything easily accessible.
Dining
7.0
Breakfast was decent, with a nice variety of pastries and hard-boiled eggs, but I found some options to be a bit skimpy for the price.
Facilities
8.0
The hotel had nice facilities, including a pool area that was enjoyable, but nothing particularly stood out as luxurious.
Mia
United Kingdom,
December
2024
8.4/10
I had a delightful stay at this hotel, which is conveniently located just a short walk from Universal Studios. The rooms were clean, tidy, and very comfortable, and I was pleased with all the extra amenities provided. The only downsides were some issues with dining and the cleanliness of the public areas. Overall, it was great value for a family trip, especially with the easy access to the theme parks.
Rooms
9.0
The rooms were well laid out, clean, and offered comfortable beds. There were also nice extras like a Nespresso machine and great toiletries, which made the stay even better.
Service
9.0
The service was excellent, especially from the lovely staff at the open bar in the evenings, who made our stay even more enjoyable.
Location
10.0
The location was unbeatable, just a quick walk to Universal Studios through beautiful gardens, which was perfect for the family.
Dining
5.0
The dining experience wasn't great, as there were too many kids running wild, making it hard to enjoy meals.
Facilities
8.0
The facilities were nice, with a pool that had evening movie screenings, which was fun for the kids.
Sebastian
United Kingdom,
December
2024
9.0/10
I had a wonderful stay at this hotel, especially because of its perfect location near Universal Studios and Islands of Adventure. The rooms were clean and quiet, making for a comfortable stay. The service was attentive and friendly, but the dining options could use a bit of improvement. Overall, I found it to be great value for money, especially with the complimentary alcohol included.
Rooms
9.0
The rooms were lovely, quiet, and clean. It was a perfect setup for our family, especially since we received two rooms with two queens each.
Service
10.0
The staff was on it immediately whenever we needed anything, and they were well informed about directions and local attractions, which made our seven-night stay truly special.
Location
10.0
I loved the location! It was a short walk from Universal Studios, which made everything so much easier for us. Plus, being close enough to Islands of Adventure was a big plus.
Dining
7.0
While there was complimentary alcohol, the breakfast options didn't fully impress me. They were decent, but I felt like there could be more variety to choose from.
Facilities
8.0
The hotel offered great amenities, making it very family-friendly. The facilities were in good shape and added to the overall comfort of our stay.
Patrick
United States of America,
December
2024
7.6/10
The hotel offers a great VIP experience, especially on the 7th floor, with really friendly and professional staff that made my stay enjoyable. The location is perfect for visiting Universal Studios and nearby attractions, but the rooms were comfortable yet lacked some amenities like a refrigerator. Overall, it’s a decent choice if you're planning to explore the area, but it could use some updates in certain areas.
Rooms
7.0
The rooms were comfortable with nice pillows, although I expected a refrigerator for snacks and drinks in a Deluxe room.
Service
9.0
I loved the VIP treatment and the Club Level experience; the staff were professional, polite, and truly good company.
Location
10.0
The location is fantastic, just a 5-minute walk to CityWalk and Universal Studios, plus a quick free bus ride to Volcano Bay.
Dining
6.0
Dining options like the happy hour were nice, but it's not a full meal substitute and can add up quickly. Expect to spend about $55 for two if you include a tip.
Facilities
6.0
The facilities were decent, but the pool area is in need of some updates, like fixing the missing tiles.
Mia
United Kingdom,
November
2024
8.8/10
I had a wonderful stay at this hotel, which is perfect for families with its spacious rooms and amazing amenities. The hospitality from the staff was top-notch, making me feel like a superstar, except for a rather rude concierge. I appreciated the hotel’s convenient location, especially the front-of-line passes for Universal. On the downside, I did notice a couple of areas that could use improvement, like the dining options and availability of parasols at the pool.
Rooms
10.0
Our room was incredibly spacious and comfortable for our family of five, featuring a massive whirlpool bath, a lounge area, and even a kitchenette.
Service
9.0
The service was absolutely excellent and accommodating, especially Hoa and Nan who really went above and beyond to assist us, even during our late arrival.
Location
10.0
The hotel’s location is fantastic, just a short walk to Universal CityWalk and with perks like front-of-line passes that made our park visits seamless.
Dining
7.0
While the dining experience was generally good, I found the pool bar a bit pricey and the breakfast options somewhat limited.
Facilities
8.0
The pool area was enjoyable, but I felt it could use more parasols to accommodate families during the hot weather.
Stella
United Kingdom,
October
2024
7.6/10
My stay at the hotel was quite enjoyable overall, especially with how clean and comfortable the rooms were. The staff was friendly and attentive, which really enhanced the experience. However, I found the dining options to be a bit pricey for what was offered, and the location, while close to Universal, had some cleanliness issues that detracted from the overall atmosphere.
Rooms
9.0
The rooms were clean and comfortable, which was a relief after a long 11-hour drive. The pillows were especially nice, making it easy to get a good night's sleep.
Service
9.0
The service throughout the hotel was great! The staff were professional, polite, and frequently checked in to make sure our stay was excellent.
Location
7.0
The location was perfect for visiting the Universal parks, just a pleasant short walk along the river. However, the area had some cleanliness issues with dirty spots and standing water.
Dining
6.0
While we enjoyed the dining, it was a bit on the pricey side. Our meals were roughly $23 each, so it added up quickly which was a consideration for us.
Facilities
7.0
The facilities were decent, but there were no standout amenities that wowed me.
Naomi
United Kingdom,
October
2024
8.0/10
I had a comfortable stay at this hotel, which boasted a great location near Universal Studios and City Walk. The rooms were trendy and well-equipped, though a bit on the small side. The service was outstanding, especially during a storm when the staff went above and beyond to keep guests happy. However, the dining options left something to be desired, and the facilities could use some improvement. Overall, it's a solid choice for a convenient Orlando getaway.
Rooms
8.0
The rooms were trendy and equipped with all the expected amenities, but they could've been a bit larger.
Service
10.0
The staff was amazing and genuinely helpful, especially during a storm; they really deserve recognition for their effort.
Location
9.0
The location is fantastic for exploring Orlando, being just a short walk from Universal Studios and City Walk.
Dining
5.0
The dining experience could have been better; while there were good menu options, the buffet wasn’t worth it.
Facilities
7.0
The facilities were good but didn't stand out, and I felt they could use some updates.
Harry
United States of America,
October
2024
8.0/10
The hotel is in a fantastic location, just a short walk from Universal Studios, which made getting to the parks super convenient. The rooms were clean and surprisingly spacious for our family of five, but they did feel a bit dated, especially the bathrooms. The service was friendly, but we had some issues with checkout timing. Overall, it was a good value for the amenities provided, especially considering the free fast passes to the theme parks.
Rooms
7.0
The rooms were clean and comfortable, but the bathrooms could use some TLC and felt a bit small and old.
Service
6.0
The staff was friendly and welcoming, which made our stay enjoyable, but we were asked to leave at 10 pm without prior notice of extra charges.
Location
9.0
The hotel's location is fantastic, right beside Universal, making it easy to access the parks and enjoy all they have to offer.
Dining
7.0
We enjoyed breakfast at 'The Kitchen,' which had a decent selection, but it could have been better. The kids loved the fun activities available.
Facilities
8.0
The facilities were great, especially the pool area which was well-kept and featured fun movie nights, although I miss the little gifts they used to provide during turn-down service.
Florence
United Kingdom,
September
2024
7.2/10
My stay at the hotel had its ups and downs. The location is fantastic, being the best of the Universal hotels, which made my trips to the theme parks so convenient. I had some mixed feelings about my room; while it had one of the most comfortable beds I've ever slept on, it was smaller than expected and not as nice as shown in the pictures. The service was attentive, but I did overhear some unprofessional remarks from staff. Overall, it was good value for money, but a few areas could use improvement.
Rooms
7.0
The room was cozy with one of the most comfortable beds I've ever slept on, but it felt smaller than I expected, especially compared to my previous stay at another hotel.
Service
7.0
Overall, the service was attentive, keeping us safe, entertained, and hydrated, although I did hear a sarcastic comment from a staff member that surprised me.
Location
9.0
The location was superb for theme park access, making it really easy to get to Universal. However, the pool could use a little more depth for better enjoyment.
Dining
5.0
The dining experience left something to be desired as the menu felt repetitive, and I wouldn't describe it as amazing.
Facilities
7.0
The pool area was well-maintained, but it lacked enough parasols for shade during hot days.
Janet
United States of America,
September
2024
8.4/10
I had a great time at this hotel! The location is perfect, just a short 10-minute walk to Universal Studios, and the rooms were clean and comfortable. The staff were super friendly, especially the housekeeping team. However, the dining options didn’t fully meet my expectations and the hotel felt a bit dated. Still, the value for money is excellent, considering the amenities and overall experience.
Rooms
8.0
The rooms were clean and comfortable, although they seemed a bit dated. I appreciated the housekeeping staff's friendliness; they really made me feel welcome.
Service
9.0
The service was outstanding! The staff was super nice and informative, making our stay enjoyable and hassle-free.
Location
10.0
The location couldn't be better—just a quick walk to Universal Studios. This made our trip so convenient!
Dining
7.0
Dining was decent, but I found it not quite up to par. While breakfast was decent and snacks available, more variety in the options would have been nice.
Facilities
7.0
The hotel had great facilities, and the welcome amenities were a nice touch. However, the air conditioning was quite noisy, which was a bit distracting.
Grayson
United Kingdom,
August
2024
7.0/10
My stay at the hotel had its ups and downs. The location was absolutely perfect for visiting Universal Studios, and the room I had was generally comfortable and was well insulated from the noise outside. On the downside, I found some cleanliness issues in the bathroom and experienced a service approach that felt a bit too focused on upselling rather than genuine assistance. Overall, it’s a decent place but could use some improvements.
Rooms
6.0
The Rock Royalty Suite was spacious and mostly comfortable, though I encountered some cleanliness issues in the bathroom, which was disappointing.
Service
5.0
The service was friendly, but I felt like the staff was constantly trying to upsell various services instead of ensuring my needs were met, which was a bit frustrating.
Location
9.0
The location is perfect for Universal Studios, making it convenient for park visits, and I also appreciated the free Express Pass.
Dining
8.0
The free breakfast was amazing, with a great variety of items, and I loved the evening snacks and drinks provided.
Facilities
7.0
The hotel facilities included nice amenities, but overall, it felt like the place could use a refurbishment as it seems a bit tired.
Penelope
United Kingdom,
August
2024
8.2/10
This hotel had its perks, like being just a short walk to Universal Studios, which was super convenient. The rooms were spacious and comfortable, and the service was mostly friendly, although there were some long wait times at the desks. The dining options were decent, but I wished there were more variety. Overall, it was a good value for money, especially given the location.
Rooms
9.0
I stayed in a club-level room, which was very spacious, featuring a big comfy bed and beautiful decor.
Service
7.0
The staff was generally friendly, entertaining guests with music and games, but I did encounter some long queues at the front desk.
Location
10.0
The location is excellent, just a 5-10 minute walk to Universal Studios, making it perfect for theme park visits.
Dining
7.0
I found the dining options to be satisfactory, but it would have been nice to have more variety in the menu.
Facilities
8.0
The facilities were nice, especially the lively pool area and the accessible options for getting to Universal.
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